install language on osTicket

this simple guide aims you to install and configure your language on osTicket i written this guide based on forum post http://osticket.com/forum/discussion/76252/installing-language-pack

instructions

1. create folder my_language
2. enter in folder
3. dowload language pack from http://osticket.com/download
4. create file php extract.php with this code
   <?php
try {
$phar = new Phar('da.phar');
$phar->extractTo('./',null,true); // extract all files
} catch (Exception $e) {
echo "there was an error<br>";
print_r($e);
}
?>
   if you are on windows substitute direcory ‘./’ with ‘c:\xxxx’ on
   $phar->extractTo('./',null,true); // extract all files
5. on shell you have to run script: php extract.php
6. create in your folder site include/i18n/ folder with name language_COUNTRY. example: it_IT
7. upload all extracted files, not extract.php and *.phar file, on your osTicket site in folder include/i18n/language_COUNTRY (include/i18n/it_IT)
8. modify the file include/class.config.php line 157 with your language_COUNTRY
   'system_language' => 'en_US', to 'system_language' => 'it_IT',
9. save
   Yeah! you are finished

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Update 2017

Now, after upload language files, you can change language in Administration preferences. No more point 8.